Last Updated: March 2026
At Atchaya Gold Company, accessible from atchayagold.com, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy document explains what information we collect, how we use it, and the rights you have regarding your personal data.
1. Information We Collect
When you visit our website or submit a form, we may collect the following information:
Personal Information
- Name
- Phone number
- City or location
- Branch preference
- Message or enquiry details
This information is collected when you fill out enquiry forms or contact us for gold valuation services.
Automatically Collected Information
When you visit our website, certain information may automatically be collected, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
This information helps us improve website performance and user experience.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To respond to customer enquiries and service requests
- To provide gold valuation assistance
- To schedule branch visits or doorstep gold buying services
- To improve our website and services
- To communicate important updates or offers
We use the information only for legitimate business purposes.
3. Customer Data Protection
Atchaya Gold Company is committed to protecting customer information. We take appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, or disclosure.
4. Sharing of Information
We do not sell, rent, or trade personal information to third parties.
Information may only be shared:
- With authorized employees for service processing
- When required by law or government authorities
- With service providers necessary for website operation
5. Cookies
Our website may use cookies to enhance user experience.
Cookies help us:
- Understand visitor behavior
- Improve website functionality
- Analyze website traffic
Users may choose to disable cookies through their browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review the privacy policies of external websites before providing personal information.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide customer services
- Maintain business records
- Comply with legal obligations
After that, the information is securely deleted or anonymized.
8. Your Privacy Rights
Users have the right to:
- Request access to their personal data
- Request correction of inaccurate data
- Request deletion of personal data where applicable
To make such requests, please contact us using the details below.
9. Children’s Information
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Atchaya Gold Company
Panruti, Cuddalore District
Tamil Nadu, India
Phone: +91 8883031000
Email: info@atchayagold.com